Returns & Exchanges Policy
At Oak Furniture Store, we want you to be completely satisfied with your purchase. If your new solid wood furniture isn't the perfect fit for your home, you can return it within 30 days of delivery for a full refund or exchange.
Initiate Your Return
Contact our customer service team via email or phone with your order number and the reason for your return.
Prepare for Collection
Carefully repackage the furniture in its original protective packaging to ensure it remains safe during transit.
Schedule a Pickup
Our specialized furniture couriers will contact you to arrange a convenient date and time to collect the item from your home.
Receive Your Refund
Once the item is inspected at our warehouse, we will process your refund back to your original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing